We put a lot of time and effort into making sure our shipping times are fast and our shipping costs are reasonable. This is quite a feat for a small company shipping out of Ecuador to all over the world! As Ecuador is a developing country, this can prove a little more difficult than shipping locally within the United States. Affordable, reliable options here in Ecuador are limited.
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| Prelabeling with USPS right here in Quito |
Regarding delivery time
We have found that using a two-part system to get your package to you works the best. Packages are weighed and measured, and we can print out USPS postage online right here in Quito, Ecuador. Once the batch is ready, we ship it in a large box to a distribution center in New Jersey with a courier like UPS or FedEx. By the time your order arrives in New Jersey, about four to six days have passed. Once in New Jersey, our shipping partner (LGA) processes the batch of orders and delivers them to the local postal service of the destination country. This ensures your package is handled efficiently and reaches you as quickly as possible. This is why you may have seen a "USPS" label on your package. Perhaps you did not realize it was actually processed in Ecuador, where your order was handcrafted before starting its long journey to you.
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| Bulk shipping the USPS packages to Miami |
Regarding shipping costs
When we figure out the shipping costs that you need to pay, we need to take into account not only the shipping cost from USPS but also the cost to get your order to the USA with a courier such as UPS, or FedEx. We have used Ecuador Post in the past and found the shipping times to be three times as long, the costs more than double, and the tracking method not as reliable. Obviously, we ruled this out as an option.
Please enjoy this little video to see how it all comes together!
In addition, we have also negotiated competitive rates with couriers like UPS and FedEx. So you have the option of courier shipping that goes directly from us to you, as quickly as 4 days.
Updated June 20th, 2024 - Note: Photos show DHL trucks. However, we do not currently use DHL.
Thank You for all your hard work to get us all our stuff. Considering we are on the west coast USA, we still get it in reasonable time.
ReplyDeletehi ,I just saw that you have a German post service i am German too and for years as a pioneer a costumer friends help me to order so thanks so much for all you hard work and christian love to serve us and me i continue to stay with you Karin Kopp
DeleteThank you for the insight on how things work with and thank you for your hard work. I was serving in Ecuador for the 2019 convention and I loved it I still am in touch with some of the friends. Thank you again.
DeleteAgape
Alfreda Bell
I have truly enjoyed so many of the products I've ordered from your company. I had no idea it was coming to us from such a distance. Thank you for your love and care in doing all you do. With gratitude to you and Jehovah,
ReplyDeleteCJ and the Jodoin children.
I have never been dissapointed with any product from you. Thank you for all your excellent quality products!!
ReplyDeleteFirst time user have not received items as of yet. Eagerly anticipating delivery. Impressive videos!
ReplyDeleteI hope you enjoy your first order! :)
DeleteThank you for the video. Very informative and I know my order will be as nice when I receive it.
DeleteHow c0an i track my items??0
ReplyDeleteTo track your order, please look up your order's tracking number. You can find that on the shipping confirmation email, or by logging into your Ministry Ideaz account and going to "order status" (located on the bottom of the page).
DeleteIf you need help, please contact customer support at www.MinistryIdeaz.com/email-us
Thank you for your continued service I do appreciate I’ve been ordering for quite some time I got my niece ordering also your products are for real I’ve seen your videos on production it amazes me. Now I realize why I see the packaging coming in from Miami at one time I thought of going there to purchase, Jehovah needs more of you. Keep up the great work. Be safe I saw where there was an earthquake not sure how far or close to where you are, Much Love .
DeleteBonjour,
ReplyDeleteSuper votre site internet, j'aime beaucoup les articles que vous proposez. J'attends avec impatience la livraison de ma première commande. Pour la France les frais de port sont assez importants mais je ne doute pas que les couvertures de Bible feront un superbe cadeau.
Merci beaucoup.
Magali
Merci pour votre commentaire. J'espère que vous aimez votre nouvelle couverture biblique.
DeleteThis is my first experience with you. Waiting for my items. I am sure that all the items will be first class.😊
ReplyDeleteEnjoy your order! :)
DeleteIt's been 18 days since I placed my order and I just now got a shipping confirmation. Why does it take so long to get an order of bookmarks in the mail?
ReplyDeleteHi Karen! That could depend on a few things. If you need more information or help with your order, please send us a message here: http://www.MinistryIdeaz.com/email-us
DeleteThen we can be of better assistance.
Love your beautiful artwork on your items. Have bought lots over the years and tell all the friends to order too. Makes study easier. Many happy thanks from Happy Sister from California.
ReplyDeleteIve ordered 2 book bags and now ordered a third one. They hold up so well that i give them to pioneers in my congregation and they love them. They still look new. Thankyou so much that you make such a nice product in these last days is a real blessing.
ReplyDeletethank you so much for your hard work, Brothers and Sisters. It's so nice to be apart of Jehovah's organization and a worldwide Brotherhood. I can't wait to receive my order so that I can use it at the upcoming Regional Convention. Denise
ReplyDeleteThank you so much, Denise! We hope you enjoy your order.
DeleteThank you so much for your work. Each year I order for
ReplyDeleteabout 20-25 people and they all love the notebook for the
conventions. We all wait in anticipation for the order
to arrive.
Thank you for the hard work you guys are put in to deliver the products. I can't wait to use them in ministry.
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteI receive the same email weekly for a couple of months. Even though I have nothing to be delivered. Delete it and don’t respond. It’s a scam.
DeleteIf you receive a suspicious email, do not respond or click a link. You can always contact the postal service directly. You order's tracking number can be found in your Ministry Ideaz order history. You are also welcome to contact us through our official support page.
DeleteI just ordered my items a few days ago...I look forward to receiving them..Especially because this is my first time ordering...thank you for all you do..
ReplyDelete1st order online really excited to receive my order from Ecuador to Australia. 1stly bought some items from NY shop near the Bethels in 2014 loved them still have the products as new. Thank you
ReplyDeleteMy Dad was told by another Brother in the West Huntington W. Va Congregation about the Zip~up New World Translation Cover, so I ordered him one, I'm so excited for him to receive it..
ReplyDeleteThank you all for all you do, I look forward to ordering more thing's for us both in the near future..
May Jehovah continue to Bless you for helping his People..
Much Brotherly/Sisterly Love from Huntington W.Va.
I've ordered a few times from you and i just love the quality and how well made everything is. Thanks for all of your hard work.I cant wait to go back to Ecuador once we are able too. May Jehovah keep on blessing you my brothers and sisters. Much love,
ReplyDeleteVanessa M.
Dear Brothers, what a beautiful job you do! I was not aware you are located in Ecuador. Amazing craftsmanship!! Appreciate all you do to provide lovely items to use in the ministry. I'll tell my friends about you as a dear friend told me. Glad she did. Love to all! :)
ReplyDeleteMama Llama - have ordered many times usually gifts to surprise the friends, always been satisfied!! Thnkx alot
ReplyDeleteI just now ordered the things I wanted and I'm sure I will love it all cuz it is from Jehovah God thank you all so much for making all these precious gifts
ReplyDeleteReally enjoy your products and showing the quality care in making sure products arrive in a timely matter is amazing! Thank you so so very much! We love you!
ReplyDeleteI had no idea shipping came all the way from Ecuador. I have ordered products in my husbands name several times in the past and always remarked on the quality. Bible covers are beautifully done! Great workmanship! Thank you so much for everything.
ReplyDelete